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Why choose us?

From the people accessing our services, to those who make our care possible, there are many things that make us unique.

Our care difference

Our charity has more expert staff and trained volunteers dedicated to supporting people with terminal illness than any other local organisation. Those who experience our care tell us there are many things that make it special.

What matters most

Our team take time to understand and get to know each person who uses our services so the care we offer can be built around what is important to that person

Support for friends and family

Our care extends to support the people our patients love

We treat people as equals

And encourage people to participate as fully as possible in any decision that affects them or their care

Choice and respect

We respect the choices people make about the way they live their lives and the care they want to receive

Our impact

Over the last year we have increased the care and support we provide, making a greater impact than ever before.

120%

more care and support delivered to people affected by terminal illness and bereavement across our family of services

400

hours+ of care per month offered to people in their own homes, where they wish to spend their final days

60

Children, young people and adults supported each week by our Just 'B' emotional wellbeing and bereavement support service

1M

More than a million miles travelled by members of our HOME team since the service was launched in 2016

Our values guide all that we do

Our values help us to maintain the highest quality care and support at all times. Whether you or a loved one is accessing our services, or you are supporting us to continue caring, our values tell you what you can expect from Saint Michael’s.

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Our values

• We put the people using our services at the heart of everything we do
• We are caring and compassionate
• We are personal and supportive in our approach
• We are responsive
• We are driven to do better
• We are professional
• We work collaboratively
• We engage positively
• We are fair
• We are accountable

Anyone who is part of our community can expect:

• to be treated with kindness, compassion, respect and dignity
• to be supported by professionals who are competent, positive
and responsive to your individual needs
• to be treated fairly, receiving the highest quality of support
irrespective of your age, illness, race, gender, sexuality or social
status
• to be treated as an individual, receiving personalised care and
support based on your unique needs and preferences
• to be protected from abuse, avoidable harm and discrimination

Get in touch

Speak to our team today.

(01423) 879 687
Find out more