Just ‘B’

Expert emotional wellbeing and bereavement support for children, young people and adults

Just ‘B’ offers expert emotional wellbeing and bereavement support to children, young people and adults across the communities of North Yorkshire, as well as national support for frontline staff in response to the Covid-19 pandemic.

We are responsive to people’s faith, individuality, culture and community, and our bereavement support service is suitable for people experiencing any type of bereavement, including suicide, road traffic accident or terminal illness.

As well as 1-1 emotional wellbeing and bereavement support, we offer information and advice for professionals.

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Bereavement Support

Bereavement is a normal and natural response to death and most people who experience it come through safely with the help of family and friends. But for some, who experience more complicated grief, they may need professional support. Bottled up, these emotions can have damaging psychological, emotional and physical consequences for individuals, their families and society as a whole.

As well as 1-1 emotional wellbeing and bereavement support, we offer information and advice for professionals. Our bereavement support service is suitable for people experiencing any type of bereavement, including suicide, road traffic accident or terminal illness.

Access support

Frontline Staff Support

To access support, which is available seven days a week, 8am-8pm, call 0300 303 4434.

Thanks to the support of The Royal Foundation, Just ‘B’ is offering national emotional wellbeing, bereavement and trauma support for social care and emergency services frontline staff, in partnership with national charity Hospice UK. The Hospice UK Just ‘B’ Helpline sees our specially trained Just ‘B’ staff and volunteers offer support seven days a week, 8am-8pm.

This national support for frontline staff includes helplines, a text alternative and various online resources to support staff to access help with grief, trauma, relationship and financial issues.

For additional support and resources, click here or text FRONTLINE to 85258 (24hrs).

Hear to Help - Community Helpline

(01423) 856 799

Just ‘B’ has launched a new community support line to help people manage their anxiety and emotional wellbeing during the Covid-19 pandemic.

We launched the Hear to Help helpline in early 2020 to provide support and advice to those who are feeling anxious or struggling with their emotional wellbeing.

Hear to Help is available to children, young people and adults across the Harrogate District, Hambleton, and Richmondshire, seven days a week between 8am-8pm.

For details regarding safeguarding and use of data please view our Hear to Help Safeguarding Statement.

* Calls are charged at local rates and may vary dependent on time of day and or even be included within your call package. Please visit Ofcom for further details https://bit.ly/localcallcharges.

Crisis support for families and schools

Just ‘B’ offers an immediate response to support school communities and families following the sudden death of a teacher or student.

We also work with primary and secondary schools across the district, offering specialist emotional wellbeing support to students as part of a bespoke package.

All referrals to Just ‘B’ Schools Service have to be received from the school directly.

If you feel that you would like your child to access this service, or are a young person seeking your own support, please contact your school for further information.

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West Yorkshire and Harrogate Grief and Loss Support Service

Alongside other organisations across West Yorkshire and Harrogate, we are providing a telephone and online chat support service for those who are experiencing grief following a loss.

The service, commissioned by West Yorkshire and Harrogate Health and Care Partnership, is the first point of contact for anyone suffering any form of grief and loss, or those worried about losing someone, whether this relates to a family member, friend or member of their community.

It is also available to those feeling impacted by the deaths of public figures and/or the volume of deaths across the country. A loss may not have been directly caused by the virus, for example, someone may have been unable to visit a loved one during an illness or see them in their final days.

People are able to self-refer to the service or will be signposted by other agencies such as the police, hospital bereavement services, funeral directors, GPs, community and faith organisations and others.

Telephone and online chat support is available seven days a week, 8am-8pm.

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