The latest Covid-19 updates from Saint Michael's
As we care for vulnerable people, we ask that you check our most up to date advice on Covid-19 before using any of our services or visiting our sites. Please help protect our patients, volunteers and colleagues, as well as each other. Thank you for your support and understanding.
Over the last year, we have been taking extra care to protect the wellbeing of our patients and colleagues – something which always takes precedence in any decisions that we make.
The Inpatient Unit at Crimple House remains open, and visiting is permitted if guidelines are followed.
Key information as part of our current visiting policy is as follows:
– For those patients who are not known/suspected Covid-19 positive, visiting can now take place via appointment. Visits will be booked via the Family Liaison Officer – please call us for further information on this: (01423) 879 687.
– Visit start times must be staggered at least 15 minutes apart. Visits can take place between 2-8pm, seven days a week, for a maximum of four hours.
– A max number of two people can visit each patient per day, either together or separately. People visiting together can be from separate households.
– Visitors will be greeted at the main door by a member of our Reception Team, and will be screened for symptoms of Covid-19 and asked to check their temperature with a thermometer provided. If this screen is positive, they will not be allowed to visit.
– Visitors are required to roll up their sleeves and wash their hands, before donning relevant PPE.
– Anti-bacterial hand gel is available and should be used alongside hand washing.
– Visitors will be asked to go directly to the patient’s room, and when leaving, exit the building directly.
– If visitors wish to speak to a member of the care team, they should make this known to the Family Liaison Officer, and we will do our best to arrange. Whilst visiting they should ring the bell and let the team know, and someone will come to the room to talk to them. If a private conversation is required, the visitors’ lounge will be available.
– On leaving, visitors will need to remove their PPE correctly, wash their hands and then leave the building.
Any other visiting arrangements will be discussed on an individual basis, as necessary and our full visiting policy is available to view on request. We thank you for your understanding and co-operation.
Saint Michael’s HOME service continues to operate with an amended visiting procedure in place.
Our usual day therapy services, including drop-ins and support groups, are currently suspended. We are continuing to support our community in alternative ways, such as over the phone.
This service has amended appointment procedures in place to enable patients to be screened for symptoms of Covid-19 prior to their appointment.
Our Just ‘B’ service has introduced virtual packages of support to provide an alternative to face to face support for clients.
Our Volunteer Visitor service has introduced virtual packages of support where possible, such as regular telephone calls to reduce loneliness and isolation, as an alternative to in-person visits.
Please be assured that any decisions which mean changes to our services have taken place to prioritise the safety and wellbeing of patients, clients and our workforce or volunteers and staff. Where we are able, we will aim to continue running services, although they may be provided in a different way than usual.
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We encourage everyone across our community to regularly read the latest guidance from the NHS and government.
If you are unsure about our current guidance and wish to speak to someone, please call us on (01423) 879 687.
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