We want to hear from you if we have done particularly well or if we have not met the standard you expect from us.
We are committed to improving our services by listening to the people who use them. This helps us to find out what works and what improvements we need to make.
We encourage you to speak openly about any concerns you may have. All concerns are treated with courtesy, in confidence and with sensitivity. You will not be treated any differently or disadvantaged because you have made a complaint and your complaint will not be kept on your medical records.
To support you to share a compliment, comment, concern or complaint about the service or care that you receive, we have created a factsheet. You can request this document by emailing us or completing the form below.
Our factsheet tells you: